A small app that lets me see your screen and fix the problem with you, from wherever I am. It only connects when you give me the code, and you can end it any time.
Keep me on the phone while you do this. I'll walk you through it.
Click Download CashDesk above. Your browser saves CashDesk.exe, usually to your Downloads folder.
Double-click the file. If Windows shows a blue warning, click More info, then Run anyway. See below for why.
CashDesk shows Your ID and a one-time password. Read both to me on the phone.
When I connect, CashDesk asks your permission. Click Accept, and I'll see your screen. Close CashDesk when we're done.
Windows shows this for any program it hasn't seen many people download. CashDesk is new and built just for my clients, so Windows doesn't know it yet. It isn't a sign that anything is wrong.
Click More info, then Run anyway. If you're unsure, stop and call me. I'm happy to stay on the line.
Windows protected your PC
Microsoft Defender SmartScreen prevented an unrecognized app from starting.
More infosudo apt install ./Downloads/CashDesk-x86_64.deb, then type your password.CashDesk is a remote-support tool, not a back door. Here's what that means in practice.
I can't connect unless you give me the ID and password shown on your screen. The password changes every time.
Every click I make happens on your screen in front of you. Ask me what I'm doing at any point.
Click Disconnect or close CashDesk and the session ends at once. You can uninstall it like any other app.
The connection is encrypted and runs through my own server, not a third-party support company.
No. CashDesk is free for my clients. You only pay for the support work itself, as we agree on the phone.
For regular clients, I can set CashDesk up with a permanent password so I can do maintenance without you at the keyboard. I'll only do that with your OK, and you can remove it any time.
Mac and iPhone/iPad aren't supported yet. CashDesk runs on Windows, Ubuntu and Android. Call me and we'll find another way to get you sorted.
I'll only ever send you to cashconsults.com for CashDesk, and I'll be on the phone with you when you use it. If in doubt, hang up and call me on 704‑292‑6994.
CashDesk is built on RustDesk, open-source software licensed under AGPL-3.0.
Source code · Release notes & checksums (SHA256SUMS.txt)
Call or text and I'll talk you through it.